TechHelp Support Portal
English (US)
Important Messages
Looking for Chat Support?
Follow these links to connect you to the right team:
CEI
:
https://cox.service-now.com/ceisp
[*]Click the
Chat Bubble
in the
Lower Right Corner.
CAI
:
https://coxautoinc.sharepoint.com/sites/service-tech-support
[*]Your Cox Auto Chat options will be listed on the Right Side under
Need Help?
CEI Chat Hours (EST/PST):
Monday - Friday:
8:00 AM - 8:00 PM EST (5:00 AM - 5:00 PM PST)
Representatives
35 -
TechHelp Analyst I - Kyle Shelton
98 -
TechHelp Analyst I - Cameron Jackson
203 -
DSG - Brian Sauls
212 -
INTLUK - Robin Goldthorpe
220 -
AV - MD Shahjamal
221 -
DSG - Stewart Cooke
222 -
DSG - Geoff McNeil
227 -
DSG - Grady McCormick
229 -
DSG - Tom Keiter
230 -
DSG - Dave Bussear
235 -
DSG - Jason Hinds
236 -
DSG - Christian Shewey
237 -
DSG - Vincent Elizondo
250 -
DSG - Orion Williams
258 -
AV - DJ Aranguren
263 -
DSG - Michael Pang
265 -
DSG - Sherry Parham
267 -
DSG - Nowanna Howard
268 -
DSG - Thomas Travis
298 -
DSG - Lakenyia McRae
303 -
DSG - Shemel Harrison
305 -
CEI IBT AV - Brad Miller
368 -
DSG - Rick Johns
371 -
DTS - Jasmine Bustamante
380 -
DSG - Joshua Hoffay
387 -
DSG - Brandon George
418 -
DSG - Rick Byars
425 -
TechHelp Lead - Marquez Curry
476 -
DSG - Erica Humphrey
549 -
DTS - Katie Pollard
550 -
Cox FO - Tracey Meaders
571 -
TechHelp Analyst I - Shelbie Pope
630 -
DSG - Marcel Orozca Enriquez
673 -
TechHelp Analyst I - Jai-Li Greene
682 -
DSG - Somya Aeron
805 -
CEI T+ - Jeffery Hunter
Session Key
Session Key
BeyondTrust Remote Support