TechHelp Support Portal
English (US)
Important Messages
Looking for Chat Support?
Follow these links to connect you to the right team:
CEI
:
https://cox.service-now.com/ceisp
[*]Click the
Chat Bubble
in the
Lower Right Corner.
CAI
:
https://coxautoinc.sharepoint.com/sites/service-tech-support
[*]Your Cox Auto Chat options will be listed on the Right Side under
Need Help?
CEI Chat Hours (EST/PST):
Monday - Friday:
8:00 AM - 8:00 PM EST (5:00 AM - 5:00 PM PST)
Representatives
37 -
CEI T+ - Sid Lynch
98 -
TechHelp Analyst I - Cameron Jackson
221 -
DSG - Stewart Cooke
222 -
DSG - Geoff McNeil
227 -
DSG - Grady McCormick
228 -
DSG - Chad Woods
229 -
DSG - Tom Keiter
233 -
DSG - Jerel Elliott
245 -
DSG - Ron Morrill
248 -
DSG - Michael Rapsin
250 -
DSG - Orion Williams
259 -
DSG - Matt Stone
260 -
DSG - Geetha Natarajan
265 -
DSG - Sherry Parham
266 -
DSG - John Grier
267 -
DSG - Nowanna Howard
273 -
DSG - Lloyd Robertson
275 -
DSG - Cristian Gomez
278 -
DSG - Christian Ruiz
286 -
DSG - Syed Raza
304 -
DSG - Jeyaprasath Samraj
342 -
DSG - John Bullock
343 -
DSG - Daniel Dizon
349 -
DSG - Donovan Robinson
371 -
DTS - Jasmine Bustamante
376 -
DSG - Sheldon Morris
386 -
DSG - Bob He
404 -
DSG - Jim Clark
421 -
DTS - Kris Meagan
424 -
AV - Matthew Conway
425 -
TechHelp Lead - Marquez Curry
475 -
DSG - Caden Sawyer
476 -
DSG - Erica Humphrey
561 -
TechHelp Analyst I - Samoria Moore
571 -
TechHelp Analyst I - Shelbie Pope
596 -
DSG - Jayant Sharma
628 -
DSG - Jerome Espares
630 -
DSG - Marcel Orozca Enriquez
663 -
AV - Moe Arafa
664 -
DSG - John Johnson
673 -
TechHelp Analyst I - Jai-Li Greene
Session Key
Session Key
BeyondTrust Remote Support